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Terms of use

These Conditions apply to the use of this website (Cocktailbar.es). These Terms are important for both you and us, protects your rights as a customer and our rights as a company. It states that, when ordering, you have read and accept without reservations the present.

It is a requirement be of legal age to make a purchase on our website.

It is imperative that you provide a mobile or fixed phone number, and email address, to enable delivery of the product or additional needs that may arise.

1. Taxes

The prices displayed on Cocktailbar.es do include the Spanish Tax “Value Added Tax” (VAT), this amount will be added to the shopping cart once you have registered and entered your shipping information.

Some orders may be subjected to import duties and/or customs, depending on the local laws of each country and the Canary Islands.

Import duties and/or customs apply when orders arrive to the destination country and shall be borne by recipient. COCKTAILBAR.ES has no control over these taxes and therefore can not predict the amount. Customs policies vary widely from country to country and the Canary Islands. We recommend that you contact the Regional Customs Service for more information.

Spanish VAT rates: 4% Books, 10% Food, 21% Rest of the catalog.

2. Content and Information provided on the Web

Cocktailbar.es reserves its right to modify the commercial offer presented on the website (changes of products, prices, promotions and other services) at any time. Prices of products may change by the manufacturer, changes in currency imports and other causes beyond our control.

If a customer has made a purchase based on any typographical error in one of the displayed prices, Cocktailbar.es will notify this error and the customer will be entitled to cancel the purchase without any cost on his part.

The content of Cocktailbar.es could sometimes show provisional information on some products. In the case the information provided does not correspond to the characteristics of the product you will be entitled to cancel the purchase without any cost on your part.

3. Customer’s Rights and Return Policy

Cocktailbar.es guarantees its customers the possibility to cancel the order at any time, and at no cost, if the cancellation is communicated before the order has been released to the carrier for shipment.

The customer shall have a period of fifteen days from receipt of order to cancel the contract and return the product purchased. Cocktailbar.es shall inform the customer within the stipulated time and by any means allowed by law, his desire to exercise the right to terminate the contract. In these cases, Cocktailbar.es will refund the purchase (with not shipment costs, import duties and/or customs ) through the same form of payment made by the customer.

If the return was due to a defective product delivered, Cocktailbar.es will also bear the cost of shipping(with not costs of import duties and/or customs ) .

Our customer can return any item purchased in Cocktailbar.es as long as the products have not been opened or used and keep their seal or original packaging. In these cases, Cocktailbar.es will refund the cost of purchase through the same customer’s payment method by the time of purchase.

If a distinct product, different than requested, was mistakenly delivered, Cocktailbar.es, will replace the right product with no additional charges.
For any incident related to the returns, please read our Exchanges and Returns Policy page.

4. Customer Duties

Our customer agrees at all times to provide truthful information when requested in our Registration Form or when placing an Order, and keep it always updated.

Our customer agrees to accept all terms and conditions contained in these General Terms and Conditions understanding that it reflects the best possible service for the type of activity developed by Cocktailbar.es.

It also agrees to hold in confidence and with the utmost care their personal access codes to our website.

Our customer agrees to aprovide us an address where the order requested can be delivered within the usual time of goods delivery (Monday through Friday from 9:00h to 14:00h and 16:00h to 19:30h). In case of failure of this obligation, Cocktailbar.es will have no responsibility over delays or undeliverable orders.

In case of dispute or conflict that may arise from the interpretation or fulfillment of these Special Conditions of Sale, they shall be resolved at the Courts of the Province of Barcelona.